Terms and Conditions

Last Updated: 11 November 2025

1. Introduction

Welcome to Koraya Beauty. These Terms & Conditions (“Terms”) govern your access to and use of our website www.korayabeauty.in and all products or services offered by Koraya Beauty Pvt. Ltd.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

Koraya Beauty Pvt. Ltd. is a self-owned business, not controlled or operated by any third party. All operations, data handling, and product sales are independently managed by us.

2. Company Information

Koraya Beauty Pvt. Ltd.
B11, Mayapuri, New Delhi, 110064
📧 support@korayabeauty.in
📞 +91 9953000742

3. Eligibility

You must be at least 18 years old to make purchases from this website. By using this site, you confirm that you are legally capable of entering into binding contracts under applicable laws.

4. Product Information

We make every effort to ensure that product descriptions, images, and details on our website are accurate and up to date. However, slight variations in color, texture, or packaging may occur due to manufacturing or screen display differences.

All products are genuine, authentic, and sourced directly from verified brands or authorized distributors.

5. Pricing and Payment

•All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• We reserve the right to change prices or discontinue products at any time without prior notice.

• Payments are processed through secure, PCI-compliant payment gateways.

• In case of a failed or incomplete transaction, Koraya Beauty Pvt. Ltd. is not responsible for any direct or indirect loss.

6. Order Acceptance and Fulfilment

• Orders are subject to product availability and payment confirmation.

• You will receive an email or SMS confirmation once your order is successfully placed.

• Koraya Beauty reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicion of fraudulent activity.

• If an order is cancelled after payment, the amount will be refunded to the original payment method within 7–10 business days.

7. Shipping and Delivery

• We strive to dispatch all orders within the estimated time mentioned on our website. Delivery times may vary based on location, courier partner, or unforeseen circumstances.

• In rare cases of delay, customers will be notified via email or SMS.

• For detailed delivery timelines, please refer to our Shipping Policy.

8. Returns and Refunds

Our Return & Refund Policy applies to all purchases made through www.korayabeauty.in
Returns are accepted only under specific conditions such as damaged, defective, or incorrect products received, subject to verification.

For full details, please read our Cancellation & Return Policy available on the website.

9. Use of Website

By using our site, you agree not to:

• Engage in fraudulent, illegal, or unauthorized activities.

• Interfere with the website’s security or technical operations.

• Copy, modify, or distribute any content without written permission from Koraya Beauty Pvt. Ltd.

• We reserve the right to restrict or terminate access if any misuse is detected.

10. Intellectual Property Rights

All content on this website—including text, images, logos, product designs, and graphics—is the exclusive property of Koraya Beauty Pvt. Ltd. or its brand partners.
Unauthorized use or reproduction is strictly prohibited and may result in legal action.

11. Third-Party Services

Certain features or services (e.g., payment gateways, logistics) may involve third-party providers.
Koraya Beauty Pvt. Ltd. is not responsible for any errors, service delays, or issues caused by these external platforms. We recommend reviewing their respective terms and privacy policies before engaging with them.

12. Limitation of Liability

To the fullest extent permitted by law:

Koraya Beauty Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

Our total liability for any claim shall not exceed the value of the product purchased.

13. Indemnification

You agree to indemnify and hold harmless Koraya Beauty Pvt. Ltd., its directors, employees, and affiliates from any claims, damages, or losses arising from your breach of these Terms or misuse of the website.

14. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, lockdowns, or internet outages.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

16. Modifications to Terms

Koraya Beauty Pvt. Ltd. reserves the right to modify or update these Terms at any time without prior notice.
Changes will take effect once posted on the website, and continued use of the site implies acceptance of the updated Terms.

17. Contact Us

For questions or concerns related to these Terms & Conditions, please contact:
Koraya Beauty Pvt. Ltd.
📧 support@korayabeauty.in
📞 +91 9953000742
📍 B11, Mayapuri, New Delhi, 110064

Koraya Beauty Promise
We are a self-owned, independent brand, committed to transparency, authenticity, and exceptional service.
Thank you for choosing Koraya Beauty.