Shipping Policy
Fast, secure, and reliable delivery across India.
Welcome to Koraya Beauty
Your trusted destination for authentic Korean skincare in India.
We ensure your orders reach you safely, quickly, and in perfect condition.
Order Processing
- Orders are processed within 1–2 business days.
- Processing may take slightly longer during sales or promotions.
Shipping & Delivery Timelines
- Delivery usually takes 3–7 business days.
- Metro cities: 2–4 working days.
- Tier 2 & Tier 3 cities: 4–7 working days.
- Delivery timelines may vary due to courier or weather delays.
- Tracking updates are shared via SMS and email after dispatch.
Shipping Charges
- Free shipping on orders above ₹999.
- ₹75 delivery fee for orders below ₹799.
- Shipping charges are shown at checkout before payment.
Delivery Partners
We ship through trusted logistics partners such as Delhivery to ensure safe and timely deliveries.
Order Tracking
Once your order is shipped, you will receive a tracking link via email and SMS.
Delivery Attempts
- Courier partners usually make up to two delivery attempts.
- Use the tracking link or contact support if you miss delivery.
- Incorrect addresses may require additional reshipping charges.
Damaged or Tampered Packages
If your package appears damaged or opened:
- Refuse delivery immediately.
- Capture clear photos/videos of the package.
- Email us within 24 hours for assistance.
Order Cancellations
- Orders can only be cancelled before dispatch.
- Once shipped, cancellation is not possible.
- Refunds are processed within 7–10 working days.
Serviceable Locations
Koraya Beauty ships across all major pin codes in India. International shipping is currently unavailable.
